Problem solving

At Great Italy Tour, we strive to provide our customers with the best possible travel experience, this is why we value your feedback very seriously and take every complaint as an opportunity to improve our services.

If you encounter any problems during your Day Tour, Shore Excursion, Transfer, or Package Vacation or upon your return home, we encourage you to contact us at in**@bo**************.com to file a complaint.

We kindly ask you to file your complaint within 24 hours so that both we and our partners, local representatives, or guides can promptly address the issue and propose a remedy.

We highly appreciate our customers’ opinions and will do everything we can to make sure you have a positive travel experience with Bocelli FarmHouse.

At Great Italy Tour we are always available for any clarification or help you may need. If you have any questions, please contact us at:


tel. +39 65782460